Effective January 29, 2021
How we collect and use personal information
Creating an account gives you access to your account order history. The only information required is your name, e-mail address, country, and ZIP/postal code. With your approval, we occasionally will send e-mail to notify you about important changes to the site, new services, and special offers from us. If you would rather not receive these e-mail notifications, you can simply indicate that preference either when you register or at any time you modify your account.
How we protect your personal information
All personal data is encrypted with secure server software (e.g., SSL) that encodes the information before your Web browser software sends it to us. The SSL software decodes the data only after it reaches our server, meaning hackers can't snatch any of your personal information while it is in transit. Once the data reaches our Site, the same state-of-the-art security software we use to guard all of our company's essential business data protects your personal data as well.
Dr. Hauschka Skin Care does not store customer credit card data longer than is needed to complete each transaction. Once charges are processed, all credit card data is automatically purged from our system. Other types of customer data such as name, address, phone, email, order and return history, complaints and other notes are kept indefinitely and never purged or changed unless notified of a change by the customer.
How we use "cookies"
Obtaining your consent
By using our Site, you give Dr. Hauschka Skin Care permission to collect information about the pages served to you as an anonymous user for the purpose of calculating aggregate site statistics. If you register at Dr. Hauschka Skin Care, you authorize us to use information you provide to personalize the information we deliver to you and to use your demographic information when calculating aggregate customer data. If you register as a member, you give DHSC and our agents permission to send you e-mails related to the subscription e-mail services to which you subscribe and any Free Product Info topics you select.
User Information of Children
The Site is targeted or use by adults. We do not target or create special areas for use by children. Accordingly, we do not knowingly collect age identifying information, nor do we knowingly collect any personal information from children under the age of 13 years. HOWEVER, WE HEREBY ADVISE ALL VISITORS TO THE WEBSITE UNDER THE AGE OF 13 NOT TO DISCLOSE OR PROVIDE ANY PERSONALLY IDENTIFIABLE INFORMATION ON THE WEBSITE. In the event that we discover that a child under the age of 13 has provided personally identifiable information to us, in accordance with the Children’s Online Privacy Protection Act (please see the Federal Trade Commission’s website at https://www.consumer.ftc.gov/articles/0031-protecting-your-childs-privacy-online for more information about this Act), we will delete the child’s personally identifiable information from our files to the extent possible.
- This Site is owned and operated by Dr. Hauschka Skin Care, Inc.
- We are registered in Massachusetts, United States, under registration number 043182607 and our registered office is at 84 State St. Boston, MA 02109.
- Our principal place of business is at 79 Main St. Hatfield, MA 01038 United States.
- You can contact us
- by post, to the postal address(es) given above; or
- by email, using the email address email@example.com.
Dr. Hauschka Skin Care, Inc. welcomes your questions and comments about our Policy.