General Shipping Information
Orders ship via FedEx Ground and leave our facility within 1-2 business days. Special delivery services (i.e. 2nd Day Air or Next Day Air) are available and orders will ship on the same business day if the order is received before 1pm EST.
FEDEX Express Suspends Service Guarantee from 11/23-12/31 and will not be responsible for late shipments during this pickup window. FEDEX recommends allowing at least an extra transit day for delivery outside of major cities.
Orders are shipped via FedEx Ground for the continental U.S., Alaska and Hawaii.
Orders shipped FedEx Ground will generally arrive within 3 to 8 business days depending upon U.S delivery location.
Deliveries to P.O. Boxes and military addresses (APO, FPO) cannot be expedited. P.O. Box shipments will be delivered via U.S. Postal Service. Please contact our Customer Care Team for USPS Tracking Information at 800-247-9907 or firstname.lastname@example.org
Orders over $50 ship for free with FedEx Ground services. For orders under $50 or with Special Delivery Services (ie. 2nd Day Air or Next Day Air) the following shipping rates will apply:
- Ground Shipping: $10.50
- 2nd Day Air: $15.00
- Next Day Air: $25.00
Customers who mail in order requests, and are pre-paying with a check, are charged $10.50 if the order is under $50.
The following states are charged sales tax: California, Colorado, Florida, Illinois, Massachusetts, New Jersey and New York.
Shipping to Puerto Rico & Virgin Islands
- When shipping to Puerto Rico packages will be shipped through FedEx SmartPost.
- There is a $15 fee for orders under $50 shipped to Puerto Rico.
US Virgin Islands
- When shipping to the US Virgin Islands packages will be shipped through FedEx SmartPost.
- There is a $15 fee for orders under $50 shipped to the US Virgin Islands.
Outside The U.S.
We're sorry, we are unable to accept orders that are shipped to destinations outside the U.S. If you are from outside the U.S. you may visit the International Partners portion of our web site to locate a distributor in your country.
Orders are processed within 1 to 2 business days of receipt (excluding weekend days, holidays or closure for unforeseen circumstances).
Orders placed on Saturday and Sunday will begin processing the following business day.
Orders are processed and shipped on business days only (Monday through Friday, excluding holidays).