General Shipping Information

Orders ship via FedEx Ground and leave our facility within 1-2 business days. Special delivery services (i.e. 2nd Day Air or Next Day Air) are available and orders will ship on the same business day if the order is received before 1pm EST. 

Methods

Orders are shipped via FedEx Ground for the continental U.S., Alaska and Hawaii.

Orders shipped FedEx Ground will generally arrive within 3 to 8 business days depending upon U.S delivery location.

FedEx is facing potential delivery delays due to temporary traffic adjustments, security perimeters, and road closures around World Cup venues.

Potentially Impacted Host Cities
Atlanta, GA; Boston, MA; Dallas, TX; Houston, TX; Kansas City, MO; Los Angeles, CA; Miami, FL; New York/New Jersey; Philadelphia, PA; San Francisco/Bay Area, CA; Seattle, WA

Deliveries to P.O. Boxes and military addresses (APO, FPO) cannot be expedited. P.O. Box shipments will be delivered via U.S. Postal Service. Please contact our Customer Care Team for USPS Tracking Information at 800-247-9907 or info@drhauschka.com

Charges

Orders over $48 ship for free with FedEx Ground services. For orders under $48 or with Special Delivery Services (ie. 2nd Day Air or Next Day Air) the shipping rates are set by FedEx based on distance and weight.

Customers who mail in order requests, and are pre-paying with a check, are charged $11.50 if the order is under $48.

The following states are charged sales tax: California, Colorado, Florida, Illinois, Maryland, Massachusetts, New Jersey, New York and North Carolina.

Shipping to Puerto Rico & Virgin Islands

Puerto Rico

  • When shipping to Puerto Rico packages will be shipped through U.S. Postal Service.
  • There is a $20 fee for orders under $48 shipped to Puerto Rico.

US Virgin Islands

  • When shipping to the US Virgin Islands packages will be shipped through U.S. Postal Service.
  • There is a $20 fee for orders under $48 shipped to the US Virgin Islands.

Outside The U.S.

We're sorry, we are unable to accept orders that are shipped to destinations outside the U.S. If you are from outside the U.S. you may visit the International Partners portion of our web site to locate a distributor in your country.

Order Processing:

Orders are processed within 1 to 2 business days of receipt (excluding weekend days, holidays or closure for unforeseen circumstances).

Orders placed on Saturday and Sunday will begin processing the following business day.

Orders are processed and shipped on business days only (Monday through Friday, excluding holidays).

Expiration Dates

Full Size Products have expiration dates with at least 6 months. Non-full size items have expiration dates with at least 3 months.

 

Promotion Information

25% off all Makeup, Tinted Care and Lip Care. No code necessary. Discount applied at checkout. Cannot be combined with other offers or promotions. Discount only applicable to available inventory. While supplies last. Offer expires July 20, 2026 at 11:59PM PST.

Free Makeup Blender with Make-up Sets, Foundation, Translucent Bronzing Tint, Illuminating Fluid, Lip to Cheek, Concealer, Coverstick, Eye Make-up Remover, Liquid Eyeliner Volume Mascara, Defining Mascara, Long Lasting Mascara, Brow & Lash Gel, Eyebrow Definer purchase. Free Lip Brush with Lipstick, Lip Liner, or Lip Crayon purchase. Free Blusher Brush with Blush, Compact Powder, Colour Correcting Powder, Bronzing Powder, Loose Powder, Highlighter Purchase. Free Eyeshadow Brush with Eyeshadow or Eye & Brow Palette Purchase. Free Eye Definer Brush with Eye Definer Purchase. Offer cannot be combined with other offers or promotions. All qualifying purchases will prompt the free gift selection at check out. Limited to 1 Free Makeup Brush per customer. Offer valid through July 20, 2026 at 11:59pm PST or while supplies last. 

Free Ground Shipping on all orders through July 20, 2026 at 11:59PM PST. Must choose Ground Shipping at checkout.

Make-Up Sets sold as shown. No substitutions. Available until July 20, 2026 at 11:59PM PST or while supplies last. Cannot be combined with other offers or promotions. While supplies last.

Tone & Day Lotion Duos sold as shown. Cannot be combined with other offers or promotions. While supplies last.

Free Full Size Daily Hydrating Eye Cream with any $100 purchase or Free Hydrating Eye Treatment Kit with any $150 purchase includes Full Size Daily Hydrating Eye Cream, Soothing Cleansing Milk, 1.0 fl oz and Hydrating Cream Mask, 0.34 fl oz. Free gift with purchase offer cannot be combined with other offers or promotions. Gift with purchase only applicable on orders made between July 15 - 22, 2026 at 11:59pm EST. All qualifying purchases will prompt the free gift selection at check out. Limited to 1 free gift per customer. While supplies last.

For customer service questions or concerns, please contact a Dr. Hauschka Representative at info@drhauschka.com or call 800-247-9907.