General Shipping Information
Orders ship via FedEx Ground and leave our facility within 1-2 business days. Special delivery services (i.e. 2nd Day Air or Next Day Air) are available and orders will ship on the same business day if the order is received before 1pm EST.
Methods
Orders are shipped via FedEx Ground for the continental U.S., Alaska and Hawaii.
Orders shipped FedEx Ground will generally arrive within 3 to 8 business days depending upon U.S delivery location.
Deliveries to P.O. Boxes and military addresses (APO, FPO) cannot be expedited. P.O. Box shipments will be delivered via U.S. Postal Service. Please contact our Customer Care Team for USPS Tracking Information at 800-247-9907 or info@drhauschka.com
Charges
Orders over $50 ship for free with FedEx Ground services. For orders under $50 or with Special Delivery Services (ie. 2nd Day Air or Next Day Air) the shipping rates are set by FedEx based on distance and weight.
Customers who mail in order requests, and are pre-paying with a check, are charged $11.50 if the order is under $50.
The following states are charged sales tax: California, Colorado, Florida, Illinois, Maryland, Massachusetts, New Jersey, New York and North Carolina.
Shipping to Puerto Rico & Virgin Islands
Puerto Rico
- When shipping to Puerto Rico packages will be shipped through U.S. Postal Service.
- There is a $20 fee for orders under $50 shipped to Puerto Rico.
US Virgin Islands
- When shipping to the US Virgin Islands packages will be shipped through U.S. Postal Service.
- There is a $20 fee for orders under $50 shipped to the US Virgin Islands.
Outside The U.S.
We're sorry, we are unable to accept orders that are shipped to destinations outside the U.S. If you are from outside the U.S. you may visit the International Partners portion of our web site to locate a distributor in your country.
Order Processing:
Orders are processed within 1 to 2 business days of receipt (excluding weekend days, holidays or closure for unforeseen circumstances).
Orders placed on Saturday and Sunday will begin processing the following business day.
Orders are processed and shipped on business days only (Monday through Friday, excluding holidays).
Promotion Information
MED Skincare Duos available for a limited time only or while supplies last. Duos sold as shown. No substitutions. Cannot be combined with other codes or discounts.
For every purchase of a Holiday Gift Set or Advent Calendar, we will be donating 3X the meals to The Giving Garden® partners.
Our Limited Edition Advent Calendars are available through November 3, 2025 at 11:59pm PST or while supplies last. Sets sold as shown. No substitutions. Cannot be combined with other codes or discounts.
Free Professional Size Mask (3.4 fl oz) of your choice (Revitalizing Mask, Hydrating Cream Mask, Firming Mask or Soothing Mask) with $125 purchase. Free Professional Size Mask (3.4 fl oz) of your choice (Revitalizing Mask, Hydrating Cream Mask, Firming Mask or Soothing Mask), Weekender Tote, Hair Band & Spa Robe with $200 purchase. All qualifying purchases will prompt the free gift selection at check out. While supplies last. Cannot be combined with other offers or promotions. Gift with Purchase only applicable on orders made between October 29, 2025 through November 3, 2025 at 11:59pm PST.
