General Shipping Information

Orders ship via FedEx Ground and leave our facility within 1-2 business days. Special delivery services (i.e. 2nd Day Air or Next Day Air) are available and orders will ship on the same business day if the order is received before 1pm EST. 

Methods

Orders are shipped via FedEx Ground for the continental U.S., Alaska and Hawaii.

Orders shipped FedEx Ground will generally arrive within 3 to 8 business days depending upon U.S delivery location.

FedEx is facing potential delivery delays due to temporary traffic adjustments, security perimeters, and road closures around World Cup venues.

Potentially Impacted Host Cities
Atlanta, GA; Boston, MA; Dallas, TX; Houston, TX; Kansas City, MO; Los Angeles, CA; Miami, FL; New York/New Jersey; Philadelphia, PA; San Francisco/Bay Area, CA; Seattle, WA

Deliveries to P.O. Boxes and military addresses (APO, FPO) cannot be expedited. P.O. Box shipments will be delivered via U.S. Postal Service. Please contact our Customer Care Team for USPS Tracking Information at 800-247-9907 or info@drhauschka.com

Charges

Orders over $48 ship for free with FedEx Ground services. For orders under $48 or with Special Delivery Services (ie. 2nd Day Air or Next Day Air) the shipping rates are set by FedEx based on distance and weight.

Customers who mail in order requests, and are pre-paying with a check, are charged $11.50 if the order is under $48.

The following states are charged sales tax: California, Colorado, Florida, Illinois, Maryland, Massachusetts, New Jersey, New York and North Carolina.

Shipping to Puerto Rico & Virgin Islands

Puerto Rico

  • When shipping to Puerto Rico packages will be shipped through U.S. Postal Service.
  • There is a $20 fee for orders under $48 shipped to Puerto Rico.

US Virgin Islands

  • When shipping to the US Virgin Islands packages will be shipped through U.S. Postal Service.
  • There is a $20 fee for orders under $48 shipped to the US Virgin Islands.

Outside The U.S.

We're sorry, we are unable to accept orders that are shipped to destinations outside the U.S. If you are from outside the U.S. you may visit the International Partners portion of our web site to locate a distributor in your country.

Order Processing:

Orders are processed within 1 to 2 business days of receipt (excluding weekend days, holidays or closure for unforeseen circumstances).

Orders placed on Saturday and Sunday will begin processing the following business day.

Orders are processed and shipped on business days only (Monday through Friday, excluding holidays).

Expiration Dates

Full Size Products have expiration dates with at least 6 months. Non-full size items have expiration dates with at least 3 months.

 

Promotion Information

Free Ground Shipping on all orders through July 6, 2026 at 11:59PM PST. Must choose Ground Shipping at checkout.

Free Mini product with purchase of same product in Full-Size. Offer available only for the following products: Soothing Cleansing Milk, Cleansing Cream, Cleansing Balm, Facial Toner, Clarifying Toner, Hydrating Cream Mask, Clarifying Clay Mask, Clarifying Day Oil, Rose Day Cream, Rose Day Cream Light, Melissa Day Cream, Quince Day Cream, Apricot Day Cream, Eye Make-up Remover, Night Serum, Regenerating Intensive Eye Serum, Regenerating Eye Cream, Regenerating Intensive Night Serum, Translucent Bronzing Tint, Hydrating Hand Cream, Rose Nurturing Body Cream, Lavender Sandalwood Calming Body Cream, Rose Nurturing Body Oil, Moor Lavender Calming Body Oil, and Blackthorn Toning Body Oil. Add full-size product to your cart, and then follow prompt to add corresponding Mini product. Offer expires July 6, 2026 at 11:59pm PST or while supplies last. Limited to 1 free mini gift per customer.

Free full size Body Silk Powder with any $100 purchase. Free gift with purchase offer cannot be combined with other offers or promotions. Gift with purchase only applicable on orders made between July 1 – 6, 2026 at 11:59pm PST. All qualifying purchases will prompt the free gift selection at check out. Limited to 1 free gift per customer. While supplies last.

For customer service questions or concerns, please contact a Dr. Hauschka Representative at info@drhauschka.com or call 800-247-9907.