For answers you don't find on our site, please contact a Customer Service Representative at 1-800-247-9907 Monday through Thursday from 9:00 AM to 6:00 PM and Friday from 9:30 AM to 5:00 PM Eastern Time.

Tracking a Package

To track a previously placed order, please log in to your account and click view all orders in last 120 days under Order History and Tracking. Here you can view each order you have placed under your account in the last 120 days. Once an order has been shipped, the date of shipment and a UPS tracking number with a link to the UPS website will be listed. Click on the tracking number link to view the tracking details for your package.

If you have additional questions regarding tracking a package, please call 1-800-247-9907 to speak with a customer service representative.