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Dr.Hauschka Skin Care, Inc. authentically ensures the purity and quality of our product line. Customers may return products due to allergy, dissatisfaction or if item is defective/damaged.
Before Making a Return
We'd like to learn more about your reasons for return so that we can improve our services and meet your needs. If you have questions or would like assistance with the product you are thinking about returning, please submit the form below. We may be able to help you directly prior to the return. Our Customer Service Department will respond to your request within 2 business days.
If any of the statements below apply to you and the product you are returning, please submit this form. Our Customer Service Department will respond to your concern upon request.
How to Return Something:
If you are not satisfied with any Dr.Hauschka Skin Care product and our Before You Make a Return option was unable to help you, you may return your product for a refund or a replacement. Simply send the product back to:
Dr.Hauschka Skin Care
We recommend you use UPS or US Priority to ensure fast delivery. We are unable to refund shipping charges. Make sure to include your name and phone number in your returned package .
Credit Card information we require:
For further assistance with returns or exchanges, please contact Customer Service at 800-247-9907.
Privacy is very important to us. Please know that we use your credit card information to issue your refund only. Moreover, we will not retain your credit card information once your return has been processed. We never share your information with other organizations.
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