For answers you don't find on our site, please contact a Customer Service Representative at 1-800-247-9907 Monday through Thursday from 9:00 AM to 6:00 PM and Friday from 9:30 AM to 5:00 PM Eastern Time.

Privacy & Security

Dr.Hauschka Skin Care, Inc. is committed to protecting your online privacy while providing you with the most useful and enjoyable Web experience possible. While you can use many features of our website, located at (the "Site") anonymously, you are required to provide personal information to gain access to some of our premium content and services. This Privacy Policy (the "Policy") describes our practices regarding the collection of information through our Site. By using the Site, or obtaining any product or service through the Site, you agree to the collection of use of information set forth in this Policy. If you do not agree with the Policy, please do not use the Site.

Effective Date of Current Policy: May 26, 2006

How we collect and use personal information

Creating an account gives you access to your account order history. The only information required is your name, e-mail address, country, and ZIP/postal code. With your approval, we occasionally will send e-mail to notify you about important changes to the site, new services, and special offers from us. If you would rather not receive these e-mail notifications, you can simply indicate that preference either when you register or at any time you modify your account.

How we protect your personal information

All personal data is encrypted with secure server software (SSL) that encodes the information before your Web browser software sends it to us. The SSL software decodes the data only after it reaches our server, meaning hackers can't snatch any of your personal information while it is in transit. Once the data reaches our site, the same state-of-the-art security software we use to guard all of our company's essential business data protects your personal data as well.

How we use "cookies"

As you probably know, "cookies" are small pieces of information that some Web sites store on your computer's hard drive when you visit them. Web sites use cookies to identify members so they don't have to enter a user ID and password upon each visit. Most Web browsers automatically accept cookies but allow you to modify security settings so you can approve or reject cookies on a case-by-case basis. Even if you do not use cookies, you can still access all of the features on our site by logging in manually with each visit.

Obtaining your consent

By using our Web site, you give permission to collect information about the pages served to you as an anonymous user for the purpose of calculating aggregate site statistics. If you register at , you authorize to use information you provide to personalize the information we deliver to you and to use your demographic information when calculating aggregate customer data. As a registered member, you give and our agents permission to send you e-mails related to the subscription e-mail services to which you subscribe and the Free Product Info topics you select.

If you are under the age of 18, you must not provide your name, e-mail address, or any other identifying information without the consent of your parent or guardian, or as otherwise provided for by applicable law.

Any changes to our privacy policy will be posted on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Tell us what you think

Dr.Hauschka Skin Care, Inc. welcomes your questions and comments about our privacy policy. Please contact us.

 

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