For answers you don't find on our site, please contact a Customer Service Representative at 1-800-247-9907 Monday through Thursday from 9:00 AM to 6:00 PM and Friday from 9:30 AM to 5:00 PM Eastern Time.
Privacy & Security
Effective Date of Current Policy: May 26, 2006
How we collect and use personal information
Creating an account gives you access to your account order history. The only information required is your name, e-mail address, country, and ZIP/postal code. With your approval, we occasionally will send e-mail to notify you about important changes to the site, new services, and special offers from us. If you would rather not receive these e-mail notifications, you can simply indicate that preference either when you register or at any time you modify your account.
How we protect your personal information
All personal data is encrypted with secure server software (SSL) that encodes the information before your Web browser software sends it to us. The SSL software decodes the data only after it reaches our server, meaning hackers can't snatch any of your personal information while it is in transit. Once the data reaches our site, the same state-of-the-art security software we use to guard all of our company's essential business data protects your personal data as well.
How we use "cookies"
Obtaining your consent
By using our Web site, you give permission to collect information about the pages served to you as an anonymous user for the purpose of calculating aggregate site statistics. If you register at , you authorize to use information you provide to personalize the information we deliver to you and to use your demographic information when calculating aggregate customer data. As a registered member, you give and our agents permission to send you e-mails related to the subscription e-mail services to which you subscribe and the Free Product Info topics you select.
If you are under the age of 18, you must not provide your name, e-mail address, or any other identifying information without the consent of your parent or guardian, or as otherwise provided for by applicable law.
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